Director, Client Services
Ed leads the team of client services relationship specialists and is in charge of creating service estimates for a wide variety of projects. He oversees R&D change orders and billing for all commercial clients. Ed has worked at Metrics Contract Services for 19 years, having been an analytical chemist and a client services manager. He has an extensive business and technical background and lead the company’s enterprise resource planning (ERP) implementation project. Ed holds a Bachelor of Science in Applied Science and a Master of Science in Biomedical Engineering from the University of North Carolina at Chapel Hill.